Privacy Policy for Doctor Springs

Last Updated: April 2026

Doctor Springs (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our practice.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address, and insurance information provided when scheduling appointments or completing patient forms.
• Health Information: Medical history, treatment records, lab results, prescriptions, and other clinical data necessary for your care (Protected Health Information or PHI under HIPAA).
• Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies when you visit our website.
• Communications: Records of your correspondence with our office, including appointment requests, emails, and phone calls.

How We Use Your Information

We use your information for the following purposes:

• Treatment: To provide, coordinate, and manage your healthcare and related services.
• Payment: To bill and collect payment for services provided, including communicating with insurance companies when applicable.
• Healthcare Operations: To support quality improvement, staff training, compliance, and other administrative functions.
• Communication: To contact you regarding appointments, treatment plans, health reminders, and practice updates.
• Legal Compliance: To comply with federal and state laws, including HIPAA, and to respond to legal processes.

How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal and health information, including:

• Encrypted electronic health records and secure data storage
• HIPAA-compliant communication platforms for telehealth and messaging
• Role-based access controls limiting who can view your information
• Regular staff training on privacy and security practices
• Secure disposal of paper and electronic records

Disclosure of Your Information

We do not sell your personal or health information. We may disclose your information only in the following circumstances:

• With Your Consent: When you authorize us to share information with other healthcare providers, family members, or third parties.
• For Treatment: To other healthcare providers involved in your care.
• As Required by Law: In response to court orders, subpoenas, or as required by federal or state law.
• For Public Health: To report certain conditions or events as required by public health authorities.

Your Rights Under HIPAA

As a patient, you have the right to:

• Access and obtain a copy of your health records
• Request corrections to your health information
• Request restrictions on certain uses or disclosures of your information
• Receive a notice of our privacy practices
• File a complaint if you believe your privacy rights have been violated

Website Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We do not use website analytics data to identify individual patients or link browsing activity to health records.

Terms of Service & SMS Communications

Effective Date: [Insert Date]

Welcome to Doctor Springs. By accessing this website, scheduling an appointment, submitting a form, or communicating with our office, you agree to the following Terms of Service.

Medical Disclaimer

Information provided on this website is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. A patient-provider relationship is only established after completion of a medical evaluation with Dr. Julia Springs.

Use of this website does not guarantee qualification for medical marijuana certification, hormone therapy, or any other treatment.

Appointment Scheduling and Payments

Appointment availability is subject to change. Certain appointment types may require a deposit at the time of booking. Deposits may be applied toward the cost of services rendered and may be non-refundable for missed appointments or late cancellations.

Fees for services, including Florida state MMJ registry fees, are separate and subject to change without notice.

SMS Communications

By providing your mobile phone number and opting in to receive text messages from Doctor Springs (“we,” “us,” “our”), you consent to receive SMS communications related to your relationship with our practice, including:

• Appointment reminders
• Scheduling updates
• Follow-up communications
• Billing or administrative notifications
• Office announcements
• General two-way communication
• Limited promotional or marketing messages

Message frequency may vary depending on your interactions with our office and requested services. Message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive one final confirmation message confirming your removal from SMS communications.

For assistance, reply HELP to any message or contact our office directly at 813-485-5954.

HIPAA & Electronic Communication

Text messaging and email are not always fully secure forms of communication. By communicating electronically with our office, you acknowledge and accept the potential risks associated with transmitting health-related information electronically.

Please do not send urgent medical concerns or emergencies through text message or email. If you are experiencing a medical emergency, call 911 immediately.

Privacy

Doctor Springs respects your privacy and handles patient information in accordance with applicable privacy laws and HIPAA requirements. Information submitted through this website is used solely for communication, scheduling, patient care, and practice operations.

We do not sell or share personal information, including mobile information, with third parties for marketing purposes.

Website Use

You agree not to misuse this website, submit false information, attempt unauthorized access, or interfere with the operation or security of the site.

All website content, including logos, branding, graphics, and written materials, is the property of Doctor Springs unless otherwise noted and may not be reproduced without permission.

Limitation of Liability

Doctor Springs is not responsible for delays, failures, or undelivered communications caused by mobile carriers, third-party messaging providers, technical interruptions, or circumstances beyond our control.

We are also not liable for damages arising from use of this website or reliance on information provided through the site.

Changes to These Terms

These Terms may be updated periodically without prior notice. Continued use of this website or communication with our office constitutes acceptance of any revised terms.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your HIPAA rights, or have concerns about how your information is handled, please contact us:

Doctor Springs
400 N Ashley Drive, Suite 1900
Tampa, FL 33602
Phone: (813) 485-5954
Email: info@doctorsprings.com